Copilot features are being launched rapidly lately. Sometimes in preview and sometimes they are available to you straight away. A while back Microsoft introduced the Copilot form fill suggestions using AI. I blogged about it when it was just released (blog post you can find here) and at that time…
Category: Customer Service

Filter views using Copilot
Another preview feature that will make a lot of people excited is that you are now able to find, sort, and filter views using Copilot. Using your AI prompting skills in Copilot allows you to work with data more efficiently. At the moment you already have some of this functionality…

New Column Security Profile experience
most of you perhaps still know it as Field Security Profiles but it depends on whether you are working via the “classic interface” or using the Power Platform Admin Center for example and are more familiar with the term Column Security Profiles. For a long time, both options were still…

Leverage AI Builder language models to collaborate more easily
Within the AI Builder, there is a whole range of prebuilt models that you can use within for example the Power Platform. In this blog post, I would like to focus on two AI Builder language models that are prebuilt and available to you: Use case: Padel Vamos goes internationally…

How do you turn off suggestions in Dynamics?
Are you also frustrated by the new form fill assistance from Copilot? Lucky you, you can turn off suggestions in Dynamics since it is enabled by default. Some of you probably have seen it, when filling in a main form all of a sudden a Copilot bar pops up and…

Sublime way of collaborating on a record in model-driven apps
Sometimes you come across something that you think “Ah that is kind of cool”. I had such a moment this week where I came across something around collaboration on a record within a model-driven app. It is already there for a couple of months based on what I can see,…

Magic needed to get deleted records back?
Is there any magic needed to get deleted records back? luckily this is possible now and without any magic. There is now an option, which is still in preview so good to bear in mind that this can change potentially, where Admins can restore deleted records. How to set it…

Stay Connected and Informed: Manage Your Notification Preferences
Stay Connected and Informed, How can you achieve this? “Can I get an email notification when I get a lead?” or “How about if I get an alert when that Work Order is assigned to me”? These are only a few of the questions that I get a lot in…

Using custom AI Model to help you route your cases
Using custom AI models to help your organization route your cases to different teams? Within AI Models in Power Apps you have the option now to create your own Custom Model, how cool is that?! In this blog I would like to use the AI builder Entity Extraction custom model….