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Category: Sales

Sales New visual hierarchy experience

The new Visual Hierarchy experience

Posted on October 3, 2025October 3, 2025 By Jeroen Scheper

A while back, I posted something on LinkedIn (URL to post: here) where I shared that the hierarchy control was going to be deprecated soon. The cool thing is that now there is a new Visual Hierarchy experience that looks really nice and has improvements in comparison to the previous…

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Model-driven Apps performance on lookup column

Slow performance on lookup columns with big datasets?

Posted on May 23, 2025May 23, 2025 By Jeroen Scheper

When working with big datasets within a model-driven app, it can be a very frustrating thing, the performance on lookup columns when the dataset is big. Examples of these could be Accounts, Contacts, Products, or other cases, of course, depending on the business you are operating in. When I receive…

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Copilot the form fill assist toolbar

Copilot’s new form fill assist toolbar including the support of files

Posted on May 8, 2025May 8, 2025 By Jeroen Scheper

Still in preview, but looks very promising, the form fill assist toolbar, which also allows you to use files now. This is an extension of something that I wrote about before a while back, when the Copilot smart paste feature was introduced (blog here). At this stage, the new toolbar…

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Sales activate a previous quote revision

Activate a previous quote revision, that easy!

Posted on April 22, 2025April 15, 2025 By Jeroen Scheper

You have perhaps faced this in the past, you are working with a client on a quote. Creating multiple revisions that go back and forward, and then the client gives approval on revision 2 😅, which is closed already. Now you likely don’t want to rebuild revision 2 with the…

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Sales reopen a won quote

Reopen a won quote, as simple as that?

Posted on April 9, 2025April 8, 2025 By Jeroen Scheper

On the opportunity record, this functionality has already existed for a long time, and I have had lots of requests from colleagues who were asking, “Can I reopen a won quote? ” because the customer came back to us, and now I need to make a few minor changes to…

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Reporting

Classic vs Power Automate, different ways of using Word templates

Posted on March 21, 2025March 20, 2025 By Jeroen Scheper

Recently I wrote about the differences between the classic way of generating Word templates vs the new way of managing this via the Power Platform Admin Settings (blog here). This was discussed in the Power Platform BOOST Podcast (Power Platform Boost Podcast) from Nick Doelman and Ulrikke Akerbæk and Nick…

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Model-driven Apps Manage access views via security roles

Manage access of views via security roles

Posted on February 20, 2025February 20, 2025 By Jeroen Scheper

It is still in preview but has massive potential, to manage access of views via security roles. Microsoft announced this and I saw a few community members blogging already about it but I must admit, I was a bit skeptical in the beginning but after having a chat with Megan…

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Model-driven Apps how to configure help

Help, how to configure help feature?

Posted on February 19, 2025February 19, 2025 By Jeroen Scheper

Have you ever pressed the ? button in the main ribbon? When you are new to Dynamics 365 you have perhaps clicked on this to check the documentation or when you already work day in and day out with it, perhaps you clicked on this accidentally because you were too…

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Artificial Intelligence Setting up notes analysis

Setting up notes analysis, helpful or not?

Posted on February 12, 2025February 12, 2025 By Jeroen Scheper

I was looking into an issue and then I was stumbling into this feature that is finding the intent of a note on the timeline and suggesting actions from it. At first, I thought, that was pretty cool, but playing a bit more with it I questioned more and more…

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AI Builder prioritize seasonal sales using ai

Prioritize seasonal sales using AI

Posted on January 22, 2025January 21, 2025 By Jeroen Scheper

In the past, I wrote about the UEFA Euro soccer championship and used the AI Builder prediction model to predict how well the Dutch team would perform (URL to post). That made me wonder if I could find a use case to apply a custom prediction model to one of…

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"BizApps and PowerPlatform dude with a passion for AI, sitting relaxt in his black shirt on a bounty white beach with palm trees, a azure blue ocean in the background and enjoying a good coffee "

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